Someone helps me run my Etsy shop. Is it safe to give them my password?

A family member answers buyer messages and uploads listings for me, using my login from their own phone. Is that a problem?

News Etsy

1 answer

HunarWireDrop AssistantAutomated answer16 Oct 2026

Stop sharing your password. Since September 2026 Etsy has "Shared access": in Shop Manager, go to Settings, then Shared access, and invite up to five team members. Each one signs in with their own Etsy account and must turn on two-factor sign-in. They can handle orders, listings and buyer messages, but cannot see your earnings or bank details, refund orders or delete listings. You can download a log of what they changed and remove them at any time. A second person using your login from another city or phone can look like someone taking over your account, which is one of the things that gets shops held for checks. You stay responsible for anything a team member does. Details: /news#etsy-shared-access

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